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full time Event Manager

Name: Brunswick Zone XL
URL: http://Brunswick.com/careers
Location: Naperville, Illinois

Hot Job in a Cool Place!

Join the Brunswick Zone XL Team as Event Manager.

1515 Aurora Ave.
Naperville, IL 60540
(630)355-7622

Job Summary:
To increase center revenue through promoting, acquiring, holding events and managing customer database on an ongoing basis.

Duties and Responsibilities:
Booking client events such as groups, corporate events, leagues, and birthday parties
Manage the Event Office to ensure maximum efficiency and guest service at all times
Conduct inside and/or outside sales calls
Responsible for contact with event customers
Creation of Banquet event orders
Creation of event contracts and proposals
Responsible for all follow-up leading to event
Hire, orients, trains, schedules and terminates sales staff
Provide work direction to sales staff on required tasks
Oversee events by being present to greet group contacts (for large groups) to ensure a smooth running event
Schedule Sales Specialists and Banquet Captain
Attend and network at trade shows, event planner meetings, chamber of commerce functions and other community activities to promote the business
Work with marketing department to develop promotional mailings
Direct the staff as to the appropriate follow up to events such as letters, thank you cards and surveys
Direct Sales Specialist to follow-up with groups that have not booked, as well as specials for rebooking within 90 days of an event
Communicate regularly and effectively with other bowling center departments at key staff meetings, during inter-departmental meetings and as part of daily, ongoing routine to ensure success of events
Conduct ongoing training and follow-up with banquet staff and hold team accountable for direct results
Compile and track revenues for required reports in accordance with company policy
Maintain accurate and organized files for each event held at bowling center. Use only company approved software, tools and forms
Organize and submit information concerning banquet tips due to employees with proper documentation and support every Thursday before payroll is finalized
Maintain ability to multi-task and switch gears at a moments notice to show the facility to potential customers
Maintain ability to be flexible to customers needs and ensure the customer believes that they MUST hold their event at your facility
Contribute to development of the department to ensure thorough training of staff in technical areas as well as empowerment and employee ownership of events
Promotes special bowling events, e.g. Cosmic outings, Cosmic clubs
Solicits, organizes, coordinates and conducts leagues and tournaments
Prospects for sales calls
Conducts outside sales calls for the purpose of generating events
Solicits new business lane-to-lane for special events and bowling
Makes sales presentations to prospective customers
Delivers invitations and posters to prospects and follows up with prospects
In the absence of the General Manager, Service Manager or GMiT, is responsible for the operation and activities of the bowling center
Prepares all required administrative reports and distributes in a timely manner as required
Prepares flyers for promotional programs, i.e. birthday parties, Cosmic bowling, leagues, etc using provided tools
Plans and coordinates times and dates for special events
Facilitates promotion party meetings
Addresses and mails promotional letters and flyers
Plans and coordinates MDA or other fundraisers, using BZ materials as well as those provided locally
Attends Regional, Zone and key staff meetings as required
Completes accident forms when necessary
Responsible for bowling center keys and available for opening, closing and emergencies when necessary
Provides friendly, courteous, polite and helpful customer service.
Directs food preparation for promotional parties
Designs and implements sign-up contests in conjunction with marketing department
Conducts employee meetings when required
Other duties as assigned


Minimum Position Qualifications:
Experience Five plus years in marketing, public relations, event planning or promotional experience, or the equivalent education. Some bowling knowledge helpful. Retail/customer service business experience.
Education Level College degree with a concentration in Marketing or Event Planning.

Apply online at Brunswick.com/careers


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Published at 02-07-2009
Viewed: 1960 times